fsbiochem.com is committed to your privacy . Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, bestbagsell .com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters.
Special note about children
This Site is not intended for or directed to persons under the age of 18. fsbiochem.com does not sell products for purchase by children. fsbiochem.com sells children's products for purchase by adults. By registering with this web site, purchasing products from fsbiochem.com or providing fsbiochem.com with any information, you represent to fsbiochem.com that you are 18 years of age or older and that any information you provide to fsbiochem.com about a third party is for a third party that is 18 years of age or older.
What information do we collect from you? Why?
We May Collect Information Needed to Contact You Later. If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal contact information at the point of collection.
We may collect your name, address and phone number
When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information.
We use this information to complete, support and analyze your purchases from fsbiochem.com and use of the fsbiochem.com web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the fsbiochem.com web site.
We may collect your email address
We may request your email address, or other information needed to contact you online. We use it to complete, support and analyze your purchases from fsbiochem.com and use of the fsbiochem.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the fsbiochem.com web site. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the fsbiochem.com website.
Note: We will not sell, rent, or loan our subscriber or customer lists to third parties for email marketing purposes. While we do sell advertising in our online publications to other companies, we never disclose to any 3 rd party the details of our customer lists. We secure store subscriber and password files containing personal information in a secure manner. We will continue this policy post-hoc the termination of our company.
MONEY BACK GUARANTEE
If within 5 days of receiving your product you are not completely satisfied, Email us . You can then return the product to us in the same condition we shipped it and we will promptly refund your full purchase price less restocking fee. Shipping and customized merchandise are non-refundable.
Each of our items is carefully handmade by artisans and skilled craftsmen; therefore, variations in finishes, castings, symmetry, and detailing are anticipated and expected.
DAMAGE AND SHORTAGES
If an item is received damaged, you must notify us within 24 hours of receiving the package so that a claim may be processed. Report the damage to the delivery service driver if possible. Please hold the original packing materials and damaged merchandise for inspection otherwise no claim, replacement, or refund can be honored. In the case where merchandise must be returned to us for inspections you will be charged for the replacement until the damaged product has been returned and inspected. It is your responsibility to get the damaged goods back to us.
Items are not always shipped as a single unit. In the case of product shortage, consult the Packing Slip for backorder information. If your missing product is not on back order, contact fsbiochem.com immediately for further instructions.
RETURNS AND REFUNDS
If you are not completely satisfied with the quality of your product, Email us within 5 days to arrange for refund or exchange. For your protection, returned packages must be insured for the value of your merchandise. Repack items carefully in the original packing material and prepay and insure the shipping (Please note that you are responsible for the safe return of merchandise and for all shipping costs.) Customized merchandise in non-refundable.
Shipping and handling are non-refundable. Special Order items are all those that we do not normally stock or those made or ordered specifically to fill your order. Please by all means if you have any questions about a product you would like to purchase Email us so we may assist you and answer all your questions before ordering. Make sure the style, finish, and size of the piece will work for you before you order.